| 07803 401243

Opening time

  • Monday Usually Closed - £25 Surcharge
  • Tuesday Open
  • Wednesday Open
  • Thursday Open
  • Friday Open
  • Saturday Open
  • Sunday Usually Closed - £25 Surcharge

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Dartford and The Surrounding Areas
Phone:07803 401243

Bridal Booking Terms and Conditions

When booking the bridal trial, Flame Beauty will reserve the date and time for the Client’s wedding upon the receipt of the Initial Deposit from the Client at the rate of 25% of the Total Price, as a NON REFUNDABLE DEPOSIT toward the agreed services to be provided at the agreed Total Price stated.

A further deposit (the Trial Deposit) of 25% of the total price will be payable by the Client on the date that the Wedding Trial takes place. However, if the Client decides within 48 hours after the Wedding Trial date that the services of Flame Beauty are no longer required then the cost of the Wedding Trial will be deducted from the total of the Initial Deposit and the Further Deposit and any balance returned to the Client. If the Client decides that the services of Flame Beauty are no longer required more than 48 hours after the Wedding Trial has taken place then the total of both the Initial Deposit and Trial Deposit will be retained by Flame Beauty as Non Refundable Deposits.

The remaining balance of the Total Price will be due and payable on the day of the wedding.  Payments will be taken in cash, by BACS TRANSFER or PAYPAL. BACS or PAYPAL transfers to be made in the week prior to the wedding.

If it is necessary for the Client to change or reschedule the wedding to a different date or time and the Client provides a minimum of 60 days notice of a revised date or time, then Flame Beauty will apply the Initial Deposit to the new date or time.

The Client understands, acknowledges and agrees that if the wedding is cancelled or insufficient notice is given for any change to the date or time, then the Initial Deposit and where applicable, the Trial Deposit are Non Refundableand shall be forfeited.

If I should cancel my booking within 14 days prior to the wedding date I agree that the balance will become due, payable within 7 days of cancellation. If I should cancel my booking within 4 weeks to 14 days of the wedding date, I agree that 50% of the balance is due within 7 days of cancellation.

In the event that I may need to amend any of the above Booking Details, I agree to urgently communicate these changes to the Artist by phone or e-mail. I understand that no amendments will be considered until written confirmation (e-mail is acceptable) has been received.

The Artist hereby commits to making all reasonable endeavours to accommodate any such changes to Booking Details however, as a direct consequence of such changes, should the Artist find, at her sole discretion, that she is unable to provide her services, I agree that this will constitute a cancellation on my part.

If there are any changes to the numbers in the booking, I agree to inform the Artist as soon as possible. If the numbers in the party decrease within 14 days prior to the wedding date, I understand that I will still be charged for the original numbers.  Those persons who are included in this contract are guaranteed services and, if time allows, additional clients can be added, on or before the wedding date for additional fees. Additional services on the wedding date are to be paid in the form of cash or cheque.

If I want my own make-up to be used, I understand that I hold full responsibility for providing the Artist with the required make-up and materials on site.

The Artist cannot guarantee or be held accountable for any allergic reactions, or any complications from the make-up or the application if a prior consultation was not performed.

All persons receiving make-up application are urged to book a consultation prior to the event to determine colour choices. In the event that this is not possible, the Client automatically agrees to the colour choices selected by the Artist on the day of the event.

The Artist reserves the right to cancel this agreement at any time if circumstances arise between the Artist and the Client, which cannot be amicably resolved. Under these circumstances the Initial Deposit and where applicable the Trial Deposit become non refundable and shall be forfeited.  Unacceptable behaviour, either verbal or physical towards any employee or freelancer operating for Flame Beauty will not be tolerated.

In the unlikely event of any cancellation on my part, I agree to make every effort to find a suitable replacement artist at my earliest opportunity. This artist would be passed your booking details along with all details from your trial appointment.

In extreme circumstances where I am unable to honour the booking (e.g. due to accident, severe illness, inclement weather or caused by events reasonably deemed beyond control of the Artist), responsibility and liability is limited to the return of deposit, plus all other monies paid to date, via cheque within 14 days.


Travel Charges – 20 miles of travel is included in the above prices. Journeys over 20 miles from the artists home address will be charged at 50p per mile each way. £25 premium for non working days (Sunday/Monday and Bank Holidays).

Any additional costs, e.g. congestion charge, parking, etc. will be added to the final invoice. Bridal trials with Hayley are only available Tuesday daytimes, Wednesday evenings and Saturday afternoons due to commitments with booked weddings and subject to availability.  If a wedding is booked that requires the artist to travel over 2 hours each way then accommodation may be required at the expense of the bride and will be added to the final invoice as well as any associated expenses.