Booking Fees

When booking the bridal preview session, Flame Beauty (the ‘Artist’) will reserve the date and time for the Client’s wedding upon the receipt of the Initial Booking Fee from the Client at the rate of 25% of the Total Price, as a NON REFUNDABLE BOOKING FEE toward the agreed services to be provided at the agreed Total Price stated.

A further booking fee (the Preview Booking Fee) of 25% of the total price will be payable by the Client on the date that the Wedding Preview session takes place. However, if the Client decides within 48 hours after the Wedding Preview session date that the services of the Artist are no longer required, then the cost of the Wedding Preview session will be deducted from the total of the Initial Booking Fee and the Further Booking Fee and any balance returned to the Client. If the Client decides that the services of the Artist are no longer required more than 48 hours after the Wedding Preview session has taken place, then the total of both the Initial Booking Fee and Further Booking Fee will be retained by the Artist as Non Refundable Booking Fees.

Balance of Total Price

The remaining balance of the Total Price will be due and payable 7 days before the wedding date. Payments will be taken by BACS TRANSFER or PAYPAL. PAYPAL payments will incur a surcharge.

Changes to the Booking

If it is necessary for the Client to change or reschedule the wedding to a different date or time and the Client provides a minimum of 60 days notice of a revised date or time, then the Artist will apply the Initial Booking Fee to the new date or time subject to availability. In the event that the Artist is unavailable, an alternative artist will be offered subject to availability in line with these terms.

The Client understands, acknowledges and agrees that if the wedding is cancelled or insufficient notice is given for any change to the date or time, then the Initial Booking Fee and where applicable, the Wedding Preview session Fee are Non Refundable, and shall be forfeited.

If the Client should cancel the booking within 14 days prior to the wedding date the Client agrees that the balance will become due, payable within 7 days of cancellation. If the Client should cancel the booking within 4 weeks to 14 days of the wedding date, the Client agrees that 50% of the balance is due within 7 days of cancellation.

In the event that the Client may need to amend any of the above Booking Details, the Client agrees to urgently communicate these changes to the Artist by e-mail. The Client understands that no amendments will be considered until written confirmation (e-mail is acceptable) has been received.

The Artist hereby commits to making all reasonable endeavours to accommodate any such changes to Booking Details however, as a direct consequence of such changes, should the Artist find, at its sole discretion, that it is unable to provide the services, the Client agrees that this will constitute a cancellation on the part of the Client.

If there are any changes to the numbers in the booking, the Client agrees to inform the Artist as soon as possible. If the numbers in the party decrease within 28 days prior to the wedding date, the Client understands that they will still be charged for the original numbers. Those persons who are included in this contract are guaranteed services and, if time allows, additional clients can be added, on or before the wedding date for additional fees. Additional services on the wedding date are to be paid in the form of cash at the time of application.

Cancellation

The Artist reserves the right to cancel this agreement at any time if circumstances arise between the Artist and the Client, which cannot be amicably resolved. Unacceptable behaviour, either verbal or physical towards any employee or freelancer operating for the Artist will not be tolerated.

Under the above circumstances the Initial Booking Fee and where applicable the Wedding Preview session Fee become non refundable and shall be forfeited.

In the unlikely event of any cancellation by the Artist, the Artist agrees to make every effort to find a suitable replacement artist at the earliest opportunity. This artist would be passed your booking details along with all details from your trial appointment.

In extreme circumstances where the Artist is unable to honour the booking (e.g. due to accident, severe illness, inclement weather or caused by events reasonably deemed beyond control of the Artist), responsibility and liability is limited to the return of booking fee, plus all other monies paid to date, via BACS within 14 days.

Provision of Materials 

If the Client wants their own make-up to be used, the Client understands that they hold full responsibility for providing the Artist with the required make-up and materials on site.

Photography

The Artist, or freelancers representing the Artist, reserves the right to take photographic images of their work at both the Wedding Preview session and on the Wedding Day, to be used either on the website or social media channels. The Artist will not upload any images until after the Wedding Day has taken place. No images of minors will be posted to any website or social media channels without parental consent.

Consultation (the “Wedding Preview Session”)

The Artist cannot guarantee or be held accountable for any allergic reactions, or any complications from the make-up or the application if a prior consultation (Wedding Preview) was not performed.

The Artist will provide services within the remit of their artistic style as portrayed on our website and social media channels. The Artist will continue to keep up to date with current styles and trends.

All persons receiving make-up application are urged to book a consultation (wedding preview) prior to the event to determine colour choices. In the event that this is not possible, the Client automatically agrees to the colour choices selected by the Artist on the day of the event.

A maximum of two hairstyles per party will be undertaken in any one preview session. Any additional styles will be required to schedule another preview session, which will be subject to the full Wedding Preview session fee.

Wedding Day

The Artist will discuss and agree wedding day timings at the Wedding Preview session. The Total Price agreed includes services to be rendered until the latest completion time agreed between the Client and the Artist, prior to dressing. If services are required for longer, additional charges apply. The Client agrees to be ready and available for the agreed time, alongside other parties who may be requiring services. The Artist will require a suitable workspace, which includes access to electricity, water, a chair and a table.

Infection Control

The Artist reserves the right to adhere at all times to UK Government guidelines in regards to infection control measures relating specifically to any future and existing pandemic scenarios, including business closures, social distancing guidelines and the wearing of PPE equipment by both the Artist and the Client if necessary. The Artist also has the right to advise on the number of people who can be present at any one time when undertaking any services, in line with UK Government regulations or advice, and in line with the requirements of the Artist’s insurers.

The Artist will adhere to both UK Government guidelines, plus International guidelines regarding freedom of movement and local infection control measures, wearing of PPE and social distancing guidelines depending on the relevant jurisdiction where destination wedding bookings are concerned.

Additional Information

Travel Charges – 10 miles of travel is included in the listed prices. Journeys over 10 miles from the Artists home address will be charged at 65p per mile each way. £30 premium for non working days (Sunday/Monday and Bank Holidays).

Any additional costs, e.g. congestion charge, ULEZ, parking, etc. will be added to the final invoice. If a wedding is booked that requires the Artist to travel over 2 hours each way, then accommodation may be required at the expense of the bride and will be added to the final invoice as well as any associated expenses.